FAQs
FAQ
FREQUENTLY ASKED QUESTIONS
Q: Do you have Catalogue?
A: Yes, you can send your inquiry to our email: winni@hzgrow.com,we will send it to you ASAP.
Q: I would like to start my project with you. What should I do next?
A: Check what kind of requirements you need, and send us inquiry to our email: winni@hzgrow.com.t our website
Q: How can i reach to you ?
A: You can leave your inquiry here or add me by Skype:+8615068542301 or Wechat: 15068542301 or E-mail address: winni@hzgrow.com
Q: Do you have online shop which we can purchase samples directly?
A: Yes, we have two shop on Aliexpress and one shop on Alibaba. Here is the website: 
https://hzgrow.aliexpress.com or https://growtech.aliexpress.com or 
https://hzgrow.en.alibaba.com
Q: Are you a manufacturer or a trading company?
A: We are a manufacturer which located in Hangzhou.
Q: Do you have any certificate ?
A: Yes,we do. We have CE(EMC) Certificate for fingerprint module and barcode scanner.
Q: Can you custom the product?
A: Yes. We can.
Q: What is the MOQ?
A: Our MOQ is 1pcs.
Q: Do you supply free sample?
A: Sorry we don’t provide free sample.
Q: How long can i expect to get the sample ?
A: The samples will be ready for delivery in 2-3days. The samples will be sent via International Express such as DHL, UPS, TNT, FEDEX and would arrive within 3-7 days.
Q: How do you control the quality?
A: We have a professional team for quality control. Doing 100% inspection during production.
Q: What is your payment term?
A: 100% in advanced. We accept the following payment methods: T/T,PAYPAL,ALIPAY